Welcome to Hotel Consulting Service

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Holidaycheck / Tripadvisor Websites Support

  • Promotion Days – Content directly from your guests which stay in the Hotel to increase your Points
  • Awnsering of comments in German / English / Russian
  • Support for negative comments
  • Update and full Management your Holidaycheck Websites
  • Picture and Video Updates
  • News Updates
  • Profile Updates

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Hotel Newspaper by Hotelpress

What is HotelPress?HotelPress is a newspaper for your guests with daily news, and can be enrichened with own advertising for your site. The hotel guest will get not only daily news from all over the world, but also get an overview of your services (beauty farm, restaurant menues, daily activities). so you can give your guest more service and generate more revenue from your services.

 

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Front Office Management / Guest Relations Management

  • Auditing, Appraisal
  • Full Support for all shifts and service performances, e.g. check-in / check-out / night audit / concierge / porter
  • Process optimisation of all front office operations
  • Reservations Management Training
  • Yield Management Training
  • Telephone Training
  • Communication Training
  • EDP Training (Fidelio, Office, etc.)

   References   

Rixos
Titanic Hotels
Rixos Belek
Rixos Bodrum
Hilton Group
Vera Group
Rixos Down Town
Rixos Lares
Vikingen Group
WOW Group
Rixos Tekirova
Martihemithea
Seher Group
Süral Group
Voyage Group
Maxx Royal
Güral Premier Tekirova
Spice Hotel
Sirene Belek Hotel
Mukarnas Hotel
Kilikya Beach Hotel
Elize Beach Hotel
Sun Maritim Hotel
Commodore Elite & Spa Hotel
Thalia Beach Resort
Granada Luxury
Bone Club Sunset
Bodrum Park
Lake River Side
River Garden Belek
MC Park Resort
Narcia Resort
Petunya Beach
Rubi Hotels
Saturn Palace
Siam Elegance
Simena Hotel
Sultan Dreams
Sultan Side
Zen Inn Hotel
Club Hotel Falcon
Rixos Pera
Orange County Hotel
Rixos Sungate

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Housekeeping Management

  • Auditing, Appraisal
  • Full support for all shifts and service performances / duties
  • Floor organisation
  • Establish or optimize effectiveness of storage rooms and offices
  • Development of a general cleaning master plan
  • Cleaning management for public areas
  • Organisation of the inventory
  • Room cleaning management

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Pre Opening Management

  • Project guidance and coordination of the front office area and housekeeping
  • Project guidance and coordination of IT/EDP and Entertainment / Events / Animation provided through our partner
  • Construction in progress management
  • Development of inventory and material lists for the above areas
  • Development of employee work schedules and employee budgets

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Mystery Checks

  • Detailed concept presentation and agreement with the client
  • Target group oriented, individual implementation of the checks
  • Presentation of ad hoc results at the location (if desired)
  • Preparation of the results
  • Development of rankings/ Overviews on a weekly, monthly or annual basis
  • Written presentation of the results via tables and points or grades
  • Development, implementation and analysis of guest and customer questionnaires

   Social Media